Quality WINS – every time!
German car manufacturers like Porsche, Mercedes, BMW and Audi teach us a valuable lesson about quality. All of these car manufacturers are obsessed with quality. They now dominate every segment of the car market in all countries. During the 70’s and 80’s, Italy and France had brands like Fiat and Peugeot who fell short on quality because they were preoccupied with design.
We too must take some lesson out of this. If you want your organization or business to thrive then you must be obsessed with quality first and the customer ‘design’ experience second. Both are important but quality is of paramount importance.
Design Inspires
If you want to lift your energy and unlock your creativity go on an adventure that inspires you. Go to a museum or the art gallery. Go climb the harbour bridge. Or visit a clothing boutique of a brand whose design inspires you.
Laughter Connects
Making people smile or laugh is the easiest way to build a connection. You may be fortunate enough to work in an industry where you interact with each other and customers daily. What a perfect opportunity to add richness to your life through the power of laughter.
Life is Beautiful
Emerson wrote: “Without the rich heart, wealth is an ugly beggar”.
I couldn’t agree more. Don’t chase fame or fortune. Be more interested in simple things like the beauty of watching a sunrise or eating a fresh bowl of colourful fruit. I have learned that the greatest of pleasures is the simplest of pleasures